Effective Date: 26/01/2025
Welcome to TheBlueLightDefenders.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our products. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. General Information
- Business Name: TienSang LTD
- Website: TheBlueLightDefenders.com
- Address: Dong Hung Thuan, 12 District, Ho Chi Minh City, Vietnam
- Email: [email protected]
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old or have the consent of a legal guardian.
- You have the legal capacity to enter into binding agreements.
3. Products
We sell blue light glasses for gamers (“Products”). While we strive to provide accurate descriptions and images of our Products, colors and designs may vary slightly due to screen settings and manufacturing processes.
4. Ordering and Payment
4.1. Placing an Order
- To place an order, add the desired Product(s) to your cart and follow the checkout process. You will receive a confirmation email once your order is placed.
4.2. Payment
- We accept payment through secure third-party providers. By placing an order, you authorize us to charge the full amount to your chosen payment method.
- All prices are listed in USD (or the applicable local currency) and include applicable taxes unless stated otherwise.
4.3. Order Cancellation
- Orders can be canceled before they are shipped. Contact us at [email protected] to request a cancellation.
5. Shipping and Delivery
- We ship Products worldwide. Delivery times and fees vary depending on your location.
- Once your order is shipped, you will receive a tracking number.
- TienSang LTD is not responsible for delays caused by customs, courier services, or other factors beyond our control.
6. Returns and Refunds
6.1. Return Policy
- Products can be returned within 30 days of delivery, provided they are unused, in their original condition, and with the original packaging.
- Customers are responsible for return shipping costs unless the Product is defective or incorrect.
6.2. Refunds
- Refunds will be processed to the original payment method within 7-10 business days after the returned Product is received and inspected.
For return instructions, contact us at [email protected].
7. Intellectual Property
All content on this Website, including logos, images, text, graphics, and designs, is the property of TienSang LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, modify, or use any content without our prior written consent.
8. User Conduct
You agree not to:
- Use the Website for illegal purposes.
- Interfere with the operation of the Website or its security.
- Post or transmit harmful, offensive, or unauthorized content.
We reserve the right to suspend or terminate access to the Website if you violate these Terms.
9. Limitation of Liability
To the extent permitted by law:
- TienSang LTD is not liable for indirect, incidental, or consequential damages arising from your use of the Website or Products.
- Our liability for direct damages is limited to the amount paid for the affected Product.
10. Warranty Disclaimer
Our Products are provided “as is” without warranties of any kind, either express or implied, except as required by law. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information. By using the Website, you agree to the terms of our Privacy Policy.
12. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or policies of these external sites.
13. Changes to Terms and Conditions
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Website after updates constitutes your acceptance of the new Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Vietnam. Any disputes arising from your use of the Website or these Terms will be subject to the exclusive jurisdiction of the courts in Ho Chi Minh City, Vietnam.
15. Contact Us
For questions or concerns about these Terms, please contact us:
TienSang LTD
Address: Dong Hung Thuan, 12 District, Ho Chi Minh City, Vietnam
Email: [email protected]
