Privacy Policy

Effective Date: 26/01/2025

Welcome to TheBlueLightDefenders.com!

TienSang LTD (“we,” “us,” or “our”) operates TheBlueLightDefenders.com and is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1. Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed through third-party payment providers)

1.2. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, inquiries, or customer service.
  • Send promotional materials and updates (with your explicit consent).
  • Improve and personalize your shopping experience on our website.
  • Comply with legal obligations and protect against fraud.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal grounds to process your personal information:

  • Performance of a contract: To process and deliver your order.
  • Consent: For sending promotional emails (you can withdraw consent at any time).
  • Legal obligations: To comply with applicable laws and regulations.
  • Legitimate interests: To improve our website and services.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party payment processors and shipping companies to fulfill your orders.
  • Analytics Providers: To analyze and improve our website performance.
  • Legal Authorities: When required by law or to protect our legal rights.

We do not sell or rent your personal data to any third parties.

5. Your Rights Under GDPR

As an EU data subject, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Limit the way we process your data.
  • Right to Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  • Right to Object: Object to certain types of data processing, such as direct marketing.
  • Right to Withdraw Consent: At any time, where processing is based on your consent.

To exercise these rights, please contact us at [email protected].

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze website performance.
  • Remember your preferences.

You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside of Vietnam, please note that your data will be transferred and processed in Vietnam, where our business is based. We ensure that appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

TienSang LTD
Address: Dong Hung Thuan, 12 District, Ho Chi Minh City, Vietnam
Email: [email protected]

By using TheBlueLightDefenders.com, you agree to the terms of this Privacy Policy.